Returns Policy Page

Returns Policy

Shopvac (UK) Ltd are proud to be able to offer a 3 year replacement guarantee on all our Vacuum Cleaner and Air Mover products. If you find that your appliance is faulty at any time during the 3 year guarantee period, just call us with your proof of purchase on 0113 239699 and we will arrange to deliver, free of charge, a new model to you and to collect your faulty appliance.

Under your statutory rights as a consumer, you may cancel your order within 14 days of receiving your goods and provided that you return them to us within 14 days of advising us of your cancellation, you will receive a full refund. Your refund will be made within 14 days of receipt.